Shipping policy

Shipping Policy

Thank you for shopping with us! We are dedicated to delivering your order as quickly and safely as possible. Please read our shipping policy details below:

1. Shipping Rates & Cost
We are thrilled to offer FREE Standard Shipping on all orders shipping to the United States. No minimum purchase is required, and there are no hidden fees at checkout.

2. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Estimates (Delivery Time)
Because we source our products directly from high-quality global suppliers to ensure the best prices, shipping times to the United States generally take between 8 to 14 business days. 
Please note that delivery times are estimates and can occasionally be affected by customs processing or carrier delays.

4. Shipment Tracking
As soon as your order is shipped, we will send you a confirmation email containing your tracking number. You can use this number to monitor your package's journey directly on our website or via major postal tracking services.

5. Damaged or Lost Packages
If your package arrives damaged, or if you believe it has been lost in transit, please contact us immediately at info@capcooler.co with your order number, and we will resolve the issue for you right away.

If you have any questions or concerns regarding the delivery of your order, please feel free to reach out to our customer support team at info@capcooler.co